Cecila gets all the credit here. She is the reason for the 5 stars. We have done about 4 of these kinds of tours this vacation but Cecila... read more made this tour special. Her knowledge was vast and she really cared about keeping the schedule and keeping the group together and organized in spite of the wandering tourists! She was like a mother hen! My only complaint was about the logistics of the tour, NOT Cecila's fault, she inherited the problem. Many of us were told we could add the cathedral and castle tour once we arrived in Segovia. Cecila had to sort it all out and then we had to scramble to pay the $26 Euro each in cash. Several people had large bills and needed to break them (Celia had no change), some needed to find an ATM. It was a banking holiday so that added to the "fun." Cecila sorted it all out but we lost time. It should not have been an option, it should have been required for all to attend so everyone was always together. Several families decided to not take the option due to the cost and so had to wait for us as we toured inside. Finding them after we finished always cost more time. On a tour, time is everything, every minute sorting out logistics or searching for the part of the the group who decided to not take the optional tours... Cecila gets all the credit here. She is the reason for the 5 stars. We have done about 4 of these kinds of tours this vacation but Cecila made this tour special. Her knowledge was vast and she really cared about keeping the schedule and keeping the group together and organized in spite of the wandering tourists! She was like a mother hen!

My only complaint was about the logistics of the tour, NOT Cecila's fault, she inherited the problem. Many of us were told we could add the cathedral and castle tour once we arrived in Segovia. Cecila had to sort it all out and then we had to scramble to pay the $26 Euro each in cash. Several people had large bills and needed to break them (Celia had no change), some needed to find an ATM. It was a banking holiday so that added to the "fun." Cecila sorted it all out but we lost time. It should not have been an option, it should have been required for all to attend so everyone was always together. Several families decided to not take the option due to the cost and so had to wait for us as we toured inside. Finding them after we finished always cost more time. On a tour, time is everything, every minute sorting out logistics or searching for the part of the the group who decided to not take the optional tours cost time. Time we sould have been seeing other new things. All of it could have been avoided. More

  We have had a great time, we loved the city. The attention from the first moment was correct, the schedules were fulfilled at all times and the guide was very... read more attentive to us.

  I was lucky to be on the December 2018 Christmas tour in Madrid city, by far one of the best tours I have been in. The panoramic bus was amazing!... read more A great experience 👍

  Excellent tour to Toledo with this company that we could enjoy yesterday morning. The coach left on time and the guide was with us all the time.

  These towns have great history. I especially liked Segovia with the Roman aqueduct and the food is spectacular. The Alcazar is worth visiting as well as the cathedral.

  It is an excursion to do if you are a few days in Madrid, it is worth leaving the city of Madrid and see how the landscape changes. Mountains, castles,... read more walls, cows, the cross of the valley of the fallen .... We were very lucky,...More

  This tour did not really deliver what they advertised; it stated that we would receive a 1 hour guided walking tour in both Avila and Segovia, which did not happen.... read more
Our guide was very knowledgeable, he did give us a very comprehensive guided tour in Avila, and he was more than happy to answer our questions. In Segovia, however it was a very different experience. He asked to see our booking document, he then proceeded to give us a map and told us where would meet up later (we were expecting a guided tour). Then he pointed to a restaurant where we could get a drink and tapa (which was included in the tour) we wouldn’t have felt comfortable just walking in off the street, without our guide, to claim them and for sure we would have felt obligated to have lunch there.
Although both towns are well worth seeing I think that this tour should have provided a 1 hour, guided tour in Segovia, as advertised in the itinerary. It costs us £89 ...I think you may need to weigh up for yourselves if this was value for money???? More