About Us
Direct Tour Operator · Madrid since 2018

We don't just sell tours.
We lead them.

We are a direct tour operator based in the heart of Madrid. Every tour we offer has been designed, tested and perfected by our own team — no intermediaries, no subcontractors, no compromises.

Our story

Born from a passion for showing Spain the right way.

In 2018, Manuel Lara noticed a troubling trend in Madrid's tourism industry: an over-reliance on intermediaries and hidden commissions that compromised the traveler's experience. Driven by a desire to offer authentic, high-quality local experiences, Fun & Tickets was born.

Our philosophy is simple: we operate what we sell. By cutting out the middlemen, we ensure that every guide is thoroughly vetted, every itinerary is perfectly paced, and every guest receives the genuine warmth and expertise they deserve.

Through the challenges of the pandemic, our commitment to this direct, uncompromising approach only strengthened. Today, we stand proud as a testament to resilience and the enduring appeal of experiencing Spain the right way.

Manuel Lara, CEO of Fun & Tickets

Manuel Lara, CEO · Fun & Tickets, Madrid

Why choose us

What makes us different.

Official Licensed Guides

Our team consists exclusively of officially licensed guides with degrees in history and arts. True experts, not just storytellers.

Our Own Fleet

We operate our own modern, comfortable vehicles. No relying on third-party subcontractors means we control the quality start to finish.

A Real Office. A Real Team.

Come meet us 365 days a year at 2 Calle Coloreros — just off Calle Mayor 20. We are a physical, established presence in Madrid, always here to help.

No Hidden Commissions

Honest pricing and itineraries designed for you, not for kickbacks from souvenir shops or tourist-trap restaurants.

Recognition

Trusted by travellers. Recognised by the industry.

With thousands of glowing reviews and industry certifications for excellent management and responsible tourism, our commitment to excellence is not just a promise; it's a proven track record.

LSSI CIEGE 2024 Responsible Tourism
Get in touch

We're here.
Come find us.

Real people. Real office. No endless phone queues or automated bots. Reach out or drop by — we're ready to help you discover Spain.

Visit Us

2 Calle Coloreros — just off Calle Mayor 20, 28013 Madrid
Open Mon-Sun 09:30 – 21:00

Call Us

+34 912 590 230

WhatsApp

+34 672 634 195