The following terms and conditions regulate the access and use of the URL www.funandtickets.com (hereinafter WEBSITE) owned by Desarrollos Turísticos 2018 S.L (hereinafter Fun and Tickets).
IDENTIFICATION OF THE PARTIES
On the one hand, Desarrollos Turísticos 2018 S.L (Fun and Tickets) limited company with registered office at Avd. Del Mediterraneo, 24, 28007 – Madrid (Spain), with CICMA 3759 and C.I.F. nº B-88097183 and registered in the Mercantile Registry of Madrid on July 4, 2018, Folio 1 of Volume 37906, Page M-675027, Inscription 1. and email address info@funandtickets.com.
And, on the other hand, the physical person, henceforth USER, who accesses the page to inquire and contract the services offered through the WEBSITE. The User declares that he is of legal age (over 18 years of age) and has the legal capacity necessary to acquire the services offered through the WEBSITE and to use it according to the general conditions detailed below, which he declares to expressly understand and accept. In the case of hiring by a minor, Fun and Tickets will not be in any case responsible for the minor, parents or guardians to assume the expenses that this may cause.
GENERAL CONDITIONS ACCESS TO THE WEBSITE
The WEBSITE screens support the following browsers: Chrome, Firefox, Internet Explorer 10 and 11, Safari. Fun and Tickets is not responsible for the results obtained using a different browser or operating system.
USERS accessing the WEBSITE through devices that have screens of reduced format, claim to have previously accessed through a device with one of the browsers indicated in the previous paragraph and have consulted the conditions of the web and all notices made available to the recipient without any type of restriction due to the characteristics of the device with which the reservation is formalized.
The USER can freely access the WEBSITE or if you prefer, you can register, in which case you must enter your e-mail and a password chosen by him or her and that you must confirm later by e-mail. Once registered you will have access to your profile and you will be able to consult your expired reservations, the valid ones, as well as consult or modify the available information to speed up and facilitate your next reservations.
The USER must ensure that the password is not used by unauthorized third parties. In this sense, Fun and Tickets will not assume any liability arising from the use of the WEBSITE with the unauthorized use of such password.
The USER declares that all the information provided by him when registering and when making reservations is true and complete, committing himself to keep it updated in the successive uses he can make of the services offered on the WEBSITE.
CONTENTS AND RESPONSIBILITY
Fun and Tickets exploits the WEBSITE and, in particular, offers and, where appropriate, supplies the contents, products and services to the visiting USER of the WEBSITE in the name and on behalf of tour operators of recognized prestige. In this sense, Fun and Tickets has limited to include the service on the WEBSITE. Unless explicitly stated so, in no case can be understood that Fun and Tickets offers directly flights, car rental services, package tours, hotel and bus reservations and tourist services or similar.
The purchase of products / services through the WEBSITE means the acceptance by the USER of (i) these general conditions, (ii) the particular conditions of application to the type of product / service in particular that is going to be contracted and (iii) the conditions of the supplier of the product / service.
The USER agrees to accept and respect the terms and conditions of purchase established by the provider with which he formalizes the reservation. Such conditions may include the payment of any accrued amounts and compliance with any rules and restrictions on the availability of rates, products or services.
The USER should know that the contracting of package tours is governed by the provisions of Book IV of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws and the specific conditions agreed with the USER in function of the organizer / wholesaler who organizes the combined trip, being Fun and Tickets the retail travel agency.
The suppliers of products or services and the organizers / wholesalers who organize the package trip, each within the scope of their respective obligations, will be responsible to the USER for compliance with the obligations derived from the regulations in force and the conditions of sale of each of the products and services or travel combines
These general conditions are divided into:
I. Conditions of use of the website and Fun and Tickets application
II. General conditions of Fun and Tickets, Madrid (intermediary)
III. General conditions of the travel provider (intermediated companies)
Fun and Tickets Spain, registered trademark of Desarrollos Turísticos 2018 SL with, provides this reservation platform to visitors and tourism service providers as part of an intermediation service.
In addition, Fun and Tickets also provides this reservation platform to certain cooperation partners (sub-intermediaries / cooperation partners) for the reservation or forwarding of tourist services from providers. The use of this reservation platform by sub-intermediaries or cooperation partners requires a separate contractual agreement and is not allowed without the prior written authorization of Fun and Tickets Spain.
Tourism service contracts are concluded directly between the users of this reservation platform and the tourism service providers. If users book through a
connected partner platform or when a sub-intermediary makes a reservation on behalf of a user of a connected partner platform, the corresponding contract is entered into directly between that user and the provider. Fun and Tickets Spain is not a contractual party with respect to the tourist services offered on this reservation platform.
I. Conditions of use for the website and application of Fun and Tickets Spain
1. Who operates this site?
Fun and Tickets Spain, Avda del Mediterraneo, 24. Madrid, 28007, Spain, provides this site (including all subsites and content as well as texts, images, videos, services and other information displayed, collectively called “Website”). You can contact Fun and Tickets Spain by email (https://funandtickets.com/#contact) or by phone at the following numbers:
Spain: +34 910 532 221
Reservations made through the reservation platform are subject to the General Conditions of Fun and Tickets Spain and the General Conditions of tour operators.
2. Scope of the conditions of use
These Terms of Use (the “Terms of Use”) together with the Privacy Policy (the “Privacy Policy”) apply to all forms of use of the Website. The use of the website is allowed to all website visitors (“user” or “you”), provided they have accepted the terms of use and have read and understood the data protection policy. Any use of the Website or any part of it means that you have read and understood the Terms of Use and the Privacy Policy and that you fully agree to be bound by the terms of these Terms of Use.
3. There is no usage requirement
All information on this website is for general information purposes only. The information on this website does not constitute a binding offer from our company. There will only be a binding agreement with the providers of the activities offered on the website, and only with the provider, through a reservation request on the reservation platform and its acceptance by the provider in accordance with the General Conditions.
4. No warranty
Although Fun and Tickets Spain strives to guarantee the accuracy of the content presented on or through the website, Fun and Tickets Spain does not assume express or implicit guarantees of integrity, accuracy, reliability and timeliness of the content of this website and its suitability. for a specific purpose or other purpose (including all information provided by third parties). Fun and Tickets Spain reserves the right to change, complement or eliminate the content of this website, as well as its structure and function at any time without prior notice, at its discretion, without removing any obsolete content or characterizing it as such. Fun and Tickets Spain can block access to the website completely or partially for users or make access dependent on the fulfillment of certain conditions. Fun and Tickets Spain does not assume express or implicit guarantees regarding the availability of the website or its functions, as well as the absence of defects. This also does not include any guarantee that the website and its underlying infrastructure are free from viruses and other malicious programs. In addition, Fun and Tickets Españano assumes no guarantee that the content of the website has not been modified due to technical deficiencies or by unauthorized third parties.
5. Limitation of liability of Part I of the General Conditions
The liability of Fun and Tickets Spain, its legal representatives and its independent contractual partners, its own employees and managers, as well as liability for damages related to your access (or inability to access) to the website is excluded. or errors or omissions or the results of the use of the website, regardless of their legal basis; This does not apply to liability for intentional damage or gross negligence and only to the extent permitted by applicable law. As a result, the limitations of liability do not apply in the context of warranties, injuries to life, body and health, as well as claims under the Product Liability Act.
6. Third party content, links to other websites
Fun and Tickets Spain does not assume any responsibility for the content of third parties (including the activities that can be booked and related information), as long as they are offered through the website, as well as for the content linked to the website or mediated by the website. Fun and Tickets Spain does not recommend or approve such content and does not assume any responsibility for them. If Fun and Tickets España links to third party websites, use of those websites is at your own risk. Fun and Tickets Spain therefore recommends reading the guidelines of the respective websites and verifying your data on the processing of personal data. If you suspect illegal content on the website, please contact us at https://www.funandtickets.com/contact.
7. Limited permission for the Fun and Tickets Spain application
Fun and Tickets Spain hereby grants you the non-exclusive, non-transferable, non-sublicensable, revocable, free and worldwide right to use the Fun and Tickets Spain application in accordance with these Conditions of Use as long as you comply with these Terms of Use in the present and in the future. The Fun and Tickets Spain application can (i) be used only in object code format and for personal purposes (if you are a consumer) or for internal commercial purposes (if you are a company); (ii) the Fun and Tickets Spain application can only produce as many copies and backup copies as is necessary for its legitimate use; (iii) third parties are prohibited from copying, adapting, reverse engineering, decompiling, decomposing, modifying, adapting the Fun and Tickets Spain application or correcting errors in whole or in part, (iv) renting, leasing, sublicense, translation, merging is prohibited , adaptation or modification of the Fun and Tickets Spain application or any other related documentation; (v) Disassembly, decompilation, reverse engineering, or the use of all or part of the source code as a basis for other programs, including any attempt at such activities, is prohibited.
8. Industrial property rights
Between you and Fun and Tickets Spain, the website is and continues to be protected by copyright and / or other intellectual property rights (including competition law). You do not acquire any rights to the Website or to the names, trade names and trademarks of any kind (including trademarks) published on the Site. You are permitted to access and display the Website, but not to incorporate or copy, display, license, publish, download, upload, post, or otherwise, the Site to other websites without our prior written permission.
9. Changes to the Terms of Use
Fun and Tickets Spain reserves the right to change these terms of use at any time and with immediate effect. If Fun and Tickets Spain makes changes, they will take effect on the website at the time of publication. Fun and Tickets Spain hopes that you will review this section regularly so that you are familiar with the current terms of use at all times. By continuing to use the website after the change, you automatically accept the changes.
10. Applicable law and jurisdiction
The law of the Kingdom of Spain will be applied, excluding the United Nations Convention on Contracts for the International Sale of Goods. If you have made the use as a consumer and have your habitual residence in another country at the time of use, the application of the mandatory legal provisions of this country will not be affected by the choice of law in sentence 1. Exclusive jurisdiction is that of Madrid, provided that the user is a merchant within the meaning of the Spanish Commercial Code or does not have a fixed place of residence in Spain. Legally binding jurisdictions remain unaffected.
Fun and Tickets
Avda del Mediterráneo, 24
28007 Madrid
Spain
II. Fun and Tickets – General conditions of use for the online offer of the Fun and Tickets platform
1. Introduction
1.1 Fun and Tickets Spain, Avenida del Mediterráneo, 24, Madrid 28007, operates an intermediation platform for tourist offers in the form of an online offer through the Internet and applications (hereinafter collectively referred to as the “Fun and Tickets platform”. On the Fun and Tickets platform, users have the opportunity to find and book tourist excursions, activities and experiences around the world. The online offer includes guided tours, cooking classes, guided bus tours, canal boat excursions , tickets to tourist attractions and other services. Offers are offered by a large number of local suppliers around the world (“supplier”) with whom the respective contract for the tourist service is created (“service contract”) The services of the suppliers can be accessed through the information on the Fun and Tickets platform, and orders can be requested.
1.2 Fun and Tickets is aimed at both consumers and entrepreneurs. For the purposes of these General Terms and Conditions, the following will be valid:
to. A “Consumer” is any natural person who enters into the contract for purposes that cannot be attributed predominantly to any economic or autonomous activity.
b. An “Entrepreneur” is a natural or legal person or a company with legal capacity that acts at the conclusion of the contract in the exercise of its economic or autonomous activity.
c. The “User” means a natural person, unless expressly registered as a legal person in Fun and Tickets. The use of acts or omissions by virtue of the registration of a legal person will be attributed to the natural person, unless they are carried out within the framework of their power to the legal person. “User” also includes users brokered by sub-brokers.
2. Purpose of Part II of these General Terms and Conditions
These terms and conditions apply to any use of the Fun and Tickets platform, for example via the Internet and applications. The contractual relationship between the user and Fun and Tickets basically only includes the adequate intermediation of the user to the respective service provider or the transmission of data about the users who are intermediated by a sub-intermediary. Fun and Tickets does not act as an organizer, nor as a lessor, seller or other contractual partner with respect to the service contract with the user. For offers on the Fun and Tickets platform and the intermediation of users to the provider, this part II of the General Conditions of Fun and Tickets Spain will therefore apply. For the use of the Fun and Tickets platform by cooperation partners (sub-intermediaries / cooperation partners), this Part II of the General Conditions will apply, subject to the special contractual agreements entered into with the respective cooperation partner. The contractual conditions of the providers according to Part III of these General Conditions apply to the respective service contract between the user and the provider.
3. Registration
3.1 The use of the Fun and Tickets platform offer can generally be done anonymously.
3.2 Certain uses of the Fun and Tickets platform, such as requesting reservations, require registration. When registering, the user submits an electronic registration form and accepts the General Conditions. Registration by Fun and Tickets is only concluded with the confirmation of the user address specified by the user. Natural persons must have attained 18 years of age to register. The user must keep the password assigned by him secret and adequately avoid the possibility that third parties have knowledge of it.
3.3 The creation of more than one user account for the same natural or legal persons is not allowed. The user account is not transferable.
4. Fun and Tickets Spain services / Contract conclusion
4.1 Once the user has entered the services requested on the Fun and Tickets platform (for example, destination of the trip, type of trip, start time, number of participants and price options), Fun and Tickets will show the user the information about the services of the providers (“information about the services”). On the basis of this information, and after checking availability, where appropriate, the user may make a contractual offer, through his order, to be sent to the respective provider, with the sub-intermediaries acting, in this case, on behalf of the user. intermediated. This happens after selection and transfer to the shopping cart, by clicking the “confirm with payment obligation” button.
4.2 The user will be bound by his binding offer for five business days. For more information, see number 5 of the General Conditions of travel providers in Part III.
4.3 Fun and Tickets will notify the user of the transport and general conditions of the providers for their contractual relationship with the user and for their services. They can be found in the respective offers. The user is himself responsible for complying with these conditions. The provider reserves the right not to allow the user to carry out an activity, or to exclude him, if he does not comply with the conditions. In this case, the price paid will not be refunded.
4.4 Fun and Tickets will provide the user with a reservation confirmation issued in the name and on behalf of the provider, as well as a payment confirmation. The use of the Fun and Tickets platform itself is essentially free for the user. The costs for technical access to the Fun and Tickets platform (for example, Internet access) must be borne by the user. Fun and Tickets is entitled to collect the amounts invoiced in the name and on behalf of the supplier.
4.5 Fun and Tickets will send the user the data for the use of a provider’s service in accordance with the applicable conditions (such as ticket data), once they have been received from the provider.
4.6 Fun and Tickets does not assume any guarantee for the accuracy of the data forwarded or for the provision of services by the providers, since all the information indicated and transmitted is based on data from providers or third parties that Fun and Tickets cannot verify. detail.
5. Pay at Fun and Tickets
5.1 The service contract entered into with the provider will be applied to the remuneration that the user will pay for the provider’s services.
5.2 Fun and Tickets is authorized to collect the amounts invoiced in the name and on behalf of the supplier, provided that the opposite has not been expressly indicated on the supplier’s invoice. In the event that the user has to pay the debt in a currency other than their national currency (debt to be paid in foreign currency), Fun and Tickets may demand payment in the user’s national currency, converting the debt in foreign currency based on the exchange rate in force at the time of the conclusion of the contract. Fun and Tickets may charge the user a reasonable conversion fee.
5.3 The contact person of the user in relation to a service contract and his remuneration is the respective provider as contractual partner. The user can only claim the reimbursement of remuneration against the respective provider. The supplier can also make a refund granted by the supplier through Fun and Tickets. In order to simplify the process for the user, communication through Fun and Tickets is recommended.
5.4 The user must register to use the payment functions of Fun and Tickets. The user must provide payment information truthfully and immediately update the changes. Fun and Tickets can refuse to accept the means of payment indicated by the user. The means of payment allowed for the respective service are shown to the user in the order process.
5.5 By authorizing payment, the user agrees that their payment information will be used to collect remuneration from the creditor. Fun and Tickets reserves the right to make use of the Fun and Tickets payment function depending on a review of the required solvency of the user.
6. Fun and Tickets Prices
6.1 All prices on Fun and Tickets are quoted per person and include VAT and all other taxes. It is possible that local taxes are also charged.
6.2 These prices, which are set by the providers, may be subject to special conditions, for example with respect to cancellations and reimbursement of payments made. Therefore, check before booking exactly whether the respective service contract is subject to different regulations.
7. Fun and Tickets best price guarantee
7.1 Fun and Tickets wants users to pay the lowest possible price for the respective service. If users find the offer they have booked through Fun and Tickets, with the same conditions (city, number of people, availability) and at a lower price on the Internet, Fun and Tickets unilaterally, voluntarily, will liquidate the user the difference between the price paid through Fun and Tickets and the lowest price found and available on the Internet.
7.2 All special offers and promotional campaigns are marked as such.
8. Duties and obligations of the user
8.1 The user will keep the registration data secret (username and password) and will not allow third parties to access the Fun and Tickets portal using their registration data. The user will be responsible for all use of his user account on the Fun and Tickets portal.
8.2 After receiving the service information, the user can send any order to Fun and Tickets for forwarding to the provider.
8.3 The user will exempt Fun and Tickets from third-party claims based on their use of the Fun and Tickets platform, unless they are the responsibility of Fun and Tickets.
9. Availability and guarantees
9.1 There is no right to availability, quality or features or technical support for the Fun and Tickets platform. Fun and Tickets may redesign, restrict or suspend its Fun and Tickets platform at any time in its sole discretion. User agreements that exist with a provider, as well as their execution, will not be affected by such changes.
9.2 Fun and Tickets does not assume any guarantee for the accuracy or completeness of the data provided by third parties (such as other providers).
9.3 Fun and Tickets does not assume any guarantee for the services offered by the suppliers. The respective provider will be the user’s contact person in case of questions and complaints in relation to a service contract and its execution.
9.4 Insofar as Fun and Tickets has no obligation to the user, Fun and Tickets will not assume any guarantee either.
10. Responsibility of Fun and Tickets
10.1 To the extent that Fun and Tickets has not assumed the corresponding contractual obligation by express agreement with the user, it will not be responsible for the performance of the contracts that correspond to the user’s reservation request, with the providers to be intermediated.
10.2 Without any express agreement or guarantee, Fun and Tickets will not be responsible, in relation to the intermediated services, for deficiencies in the provision of the service and for personal or material damages that the user suffers in relation to the intermediated travel service. This does not apply in the case of providing several main tourist services (in accordance with the legal term “package tour”), unless Fun and Tickets is giving the impression that it is providing the planned tourist services at its own risk.
10.3 Any liability of Fun and Tickets itself due to the culpable infringement of obligations in the intermediation of contracts is not affected by the aforementioned conditions.
10.4 The responsibility of Fun and Tickets for the contractual claims of the user is limited to three times the price of the tourist services purchased, except
– any violation of an essential obligation that must be fulfilled to allow the correct performance of the brokerage contract or whose violation endangers the fulfillment of the contractual purpose
– liability for damages suffered by the user due to injuries to life, body or health, which are based on a negligent breach of the obligation by Fun and Tickets or a willful or negligent breach of the obligation by part of a legal representative or an executive assistant of Fun and Tickets
– the liability of Fun and Tickets for other damages suffered by the user due to a grossly negligent breach of the obligation by Fun and Tickets or by a willful or grossly negligent breach of a legal representative of or executive assistant of Fun and Tickets.
10.5 By simple negligence, Fun and Tickets is only liable for the breach of an essential contractual obligation and only for foreseeable and typical damages. The essential contractual obligations are obligations that must be fulfilled in order to make the correct execution of the contract possible, and in whose fulfillment the user must be able to rely on a regular basis.
10.6 The liability restrictions do not apply in the scope of the guarantees issued, in case of injuries to life, physical integrity and health, or to claims based on the Product Liability Law.
11. Termination
Users can cancel their registration on the Fun and Tickets portal at any time by blocking their user account. Fun and Tickets can unilaterally cancel a registration one week in advance. Claims born earlier will not be affected. The right to extraordinary termination is not affected.
12. Evaluation function
12.1 Users have the opportunity to personally influence the content of the Fun and Tickets platform, by writing travel reports in the form of reviews or by posting images (“user content”). Users are fully responsible for and take responsibility for the user content they have posted. They ensure that the content is correct and ensure that the content does not contain misleading or illegal statements or data. In addition, users guarantee that the content does not violate the rights of third parties. Fun and Tickets does not assume under any circumstances and in no way as its own the contents of the user, but simply provides a platform.
12.2 Fun and Tickets may use User Content in various ways. This includes, displaying it on the website, reformatting, editing for clarity or better grammar, incorporating it in advertisements or other works.
12.3 Fun and Tickets may remove User Content as necessary and, at its discretion, or post it again. For example, Fun and Tickets may remove user content if it violates the Fun and Tickets principles for content, in the opinion of Fun and Tickets. Fun and Tickets is not obligated to store copies of User Content or to provide such copies. Fun and Tickets does not guarantee the confidentiality of the user’s content.
12.4 Fun and Tickets, its sub-brokers and its (distribution) partner may display advertisements and other information alongside or at the same time with user content, on the website as well as in other media. Users are not entitled to remuneration for these advertisements. Modifications regarding the type and scope of these advertising measures are reserved, and the user will not need to be specially notified of this.
12.5 Users fully exonerate Fun and Tickets from all third-party claims (including reasonable expenses for legal action and defense), upon first request, that these third parties claim against Fun and Tickets with respect to the content published by the user . This will be valid even if the content in dispute is no longer accessible through the Fun and Tickets platform, and will not apply if Fun and Tickets is responsible for the legal violation. Users must make available to Fun and Tickets, immediately, truthfully and completely, all the information that is necessary for the verification of claims and defense, in the event of a claim by third parties.
13. Data protection
13.1 Fun and Tickets collects and uses personal data of users insofar as it is necessary for the creation, content design or modification of the contractual conditions of Fun and Tickets between the user and Fun and Tickets.
13.2 If Fun and Tickets participates in the communication of a service contract between the user and the respective provider, it will transfer the data required for this agreement to the respective provider. This provider processes and uses the data to initiate, conclude and perform the contract under its own responsibility. The identity of the respective provider results from the reservation dialogue.
13.3 You can find more information in the privacy policy provisions of Fun and Tickets https://funandtickets.com/legal-policy/
14. Modification of these General Conditions
14.1 Fun and Tickets reserves the right to modify these General Conditions at any time and without indicating the reasons. Fun and Tickets will only make those modifications in front of consumers that the user must reasonably accept in consideration of the interests of both parties. This refers, for example, to cases where the principle of equivalence has been disturbed, as well as loopholes and changes in legislation. The modified conditions will be sent to users by email no later than two weeks before they come into force. If a user does not object to the validity of the new General Conditions within two weeks of receiving the email, the modified General Conditions will be deemed to have been accepted. Fun and Tickets will especially warn the user, in the email containing the modified conditions, of the importance of this two-week period.
14.2 The General Conditions may be modified at any time and without prior notice for the future intermediation of new reservations. The respective valid conditions will be applied for each one of the new intermediations.
15. Other provisions
15.1 These Conditions constitute the entire agreement between Fun and Tickets and the user. There are no other complementary agreements.
15.2 The Law of the Spanish State will be applied, excluding the United Nations Convention on Contracts for the International Sale of Goods. If you have placed the order as a consumer and, at the time of the order, your usual place of residence is in another country, the application of the mandatory legal provisions of this country are not affected by the choice of law made in sentence 1 The exclusive jurisdiction is of the Courts of Madrid, provided that the user is a merchant in accordance with the Commercial Code, or does not have his permanent residence in Spain at the time of filing the claim. Legally binding jurisdictions remain unaffected.
15.3. In the event that the provisions of these General Conditions are or are invalid, this will not affect the validity of the remaining provisions.
Fun and Tickets
Avda del Mediterráneo, 24
Madrid 28007
III. General Conditions of travel providers and other tourist services
1. Introduction
These General Conditions of Part III will apply to all contracts entered into between providers and users through the Fun and Tickets platform. This also applies if access to the Fun and Tickets platform is made through the platform of or through a collaborating partner or sub-intermediary.
2. Truthful information
The data transferred through the Platform must be true. The provider reserves the right to renounce the contract or to exclude the user from participating in the service and to demand compensation equivalent to the cancellation costs, according to Section 11 of this Part III of the General Conditions, in the event that the user You have provided wrong information.
3. Arrival at the meeting point and compliance with provisions
You are responsible for arriving at the communicated meeting point on time. If you come from abroad to participate in the activity, you are solely responsible for travel documents (passport, etc.), compliance with health regulations, etc.
4. Additional conditions of participation or transport
If the supplier includes in the contract, in addition to these General Contract Conditions in accordance with this Part III, other conditions of participation or transport, you will be responsible for compliance with these additional conditions of participation or transport. The provider reserves the right to exclude those participants of the activity who do not comply with these conditions.
5. Binding nature of the request
The contract between you or the user intermediated by you and the provider will be concluded once the provider has accepted your binding request. By reserving a trip or other activity, you are making a binding offer to the provider to which you or the user intermediated by you will be bound for five business days. If the supplier accepts your offer within this period, the contract will be binding. You, or the user intermediated by you, will receive a communication of this by email.
6. Payment
The total price agreed for the service intermediated through Fun and Tickets is due to the conclusion of the contract.
7. Information on the right of withdrawal
The provider indicates that, in accordance with the legal provisions, in the case of contracts for tourist services that are concluded remotely (that is, through the Fun and Tickets platform) there is no right of withdrawal, but only legal rights to cancellation and rescission.
8. Personal liability for insurance
The price of the services does not include any insurance. You are responsible for providing yourself with sufficient insurance coverage. The need for insurance depends on the activity booked.
9. Unpaid services
If you or the user you have intermediated, do not pay for the reserved service in accordance with the agreed payment dates, even though the provider is prepared and in a position to perform the contractual service correctly, and there is no legal or contractual right of retention for on your part or on the part of the user that you have intermediated, the provider will be entitled to terminate the contract and to charge you or the user that you have intermediated, the cancellation costs according to point 11, after claiming a deadline .
10. Exchange of communications
All messages between you or the user that you have intermediated, and the provider will be made through the Fun and Tickets Platform. In the interest of quick management, it is recommended to exclusively use the forms provided by Fun and Tickets.
11. Cancellation Policy
11.1 In the event that you cancel the activity (cancel), the cancellation conditions specified in the product description and indicated on your voucher will be valid. Fun and Tickets advises the user to carefully read the information in the product description.
11.2 In the event that the cancellation conditions in your supplier’s product description do not differ, the tourism service supplier will charge you the following cancellation fees:
to. Up to 24 hours before the start of the activity: full refund
b. After 24 hours before the start of the activity or if there is not: no refund
11.3 You, or the user you have intermediated, are in any case free to demonstrate to the provider that he has not suffered any damage or damage substantially less than the global amount required by the provider.
11.4 The supplier reserves the right to request a higher and more concrete compensation in lieu of the lump sum amounts mentioned above, insofar as the supplier demonstrates that it has incurred costs substantially higher than the corresponding lump sum. In this case, the provider is obliged to quantify and prove the specific compensation required, taking into account the costs saved and any other use of the services.
11.5 The refund will be paid by the means of payment used. For credit cards with a monthly charge, the amount is credited at the end of the current billing period. The exact date of the refund depends on the user’s credit card agreement. Reimbursement through an account is made within seven banking days.
12. Extraordinary cancellation
If weather conditions, administrative measures, strikes or other unforeseeable or unavoidable external circumstances (in particular force majeure events) prevent the activity from being carried out or make it extremely difficult or dangerous, the supplier may cancel without prior notice. the activity agreed for a given date. In this case, the price paid will be refunded.
13. Exclusion of participation
The provider has the right not to allow you to participate or to exclude you, respectively, from an activity if you do not meet the conditions for participation in your person, if your participation endangers yourself or others, or otherwise bothers you for a long time. the execution of the activity. The same applies to users brokered by you. In these cases, the price paid cannot be refunded.
14. Changes in the program
Otherwise, the provider reserves the right to make slight changes to the program, if it becomes necessary due to unforeseeable or unavoidable circumstances.
15. Other conditions
The respective offers may contain other conditions or regulations that differ.
16. Time zone
For calculations of times and deadlines, the provider’s time zone will prevail.
17. Responsibility of the supplier of the trip or tourist service
By virtue of applicable law, the provider is liable for its services, and liability is excluded to the extent permitted by applicable law.
18. Modification of these General Conditions
The General Conditions of the travel provider and other tourist services in Part III may be modified for future reservations, at any time and without prior notice. The conditions that exist for each individual reservation, respectively, will be valid. The user has no right for future reservations to be completed in accordance with the existing conditions.